Terms and Conditions
Welcome to Superbo Stay! These Terms & Conditions govern your use of our website and services, including booking surf camp packages and accommodation.
By booking or using our website, you agree to the following terms:
1. Booking & Payment
All bookings must be confirmed through our website, WhatsApp, or authorized partners.
A deposit or full payment is required to secure your spot.
Full payment must be made before check-in, unless otherwise agreed.
Prices are in Euros or Moroccan Dirhams (MAD) and include all taxes unless stated.
2. Cancellations & Refunds
We understand plans can change. Here's how our policy works:
Cancellation NoticeRefund Policy30+ days before100% refund14β29 days before50% refundLess than 14 daysNo refund
No-shows are non-refundable.
In case of force majeure (illness, travel bans), contact us directly. We may offer a credit.
3. Check-in & Check-out
Check-in time: 14:00
Check-out time: 11:00
Early check-in or late check-out may be available upon request.
4. Guest Responsibility
Guests must:
Respect house rules and other guests
Be mindful of noise, especially at night
Use all equipment (surfboards, gear, etc.) responsibly
Inform us of any damage caused during the stay
We reserve the right to ask a guest to leave without refund in case of disrespectful or dangerous behavior.
5. Liability Waiver
Surfing and outdoor activities carry inherent risks. By participating, you accept full responsibility for your safety.
Superbo Stay is not liable for:
Accidents or injuries during surf or travel
Lost or stolen personal belongings
Natural events or weather conditions affecting activities
6. Changes to Program
We may modify the schedule (surf times, yoga sessions, etc.) due to weather, tides, or other circumstances.
We aim to offer a full experience, but flexibility is necessary.
7. Use of Photos & Media
We may take photos during your stay to use on our website or social media.
If you prefer not to appear in any media, please let us know upon arrival.
8. Data & Privacy
We collect only the necessary personal information to complete your booking.
Please refer to our [Privacy Policy] for full details.
9. Governing Law
These terms are governed by Moroccan law.
Any disputes shall be settled in Moroccan courts in Agadir region.
10. Contact
If you have any questions about these terms, contact us anytime:
π§ hello@superbostay.com
π Taghazout Mountains, Morocco